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Important information regarding Neodymium Magnets

Liability

First 4 Magnets does not accept responsibility for damage that has been caused by the improper handling of magnets.
With the purchase of these magnets, you confirm that you have read and understood the following warnings. A health and safety warning sheet is supplied with all orders, so if you are giving magnets as a gift, please be sure to include the information sheet in the package. Ensure that children under 10 are not allowed to play with magnets and children over 10 are told about the potential dangers of the magnets and supervised by an adult who has read and understood these warnings.

Danger of breaking or chipping

The most common cause of broken magnets is when two magnets are released and allowed to collide together. A combination of massive acceleration and high forces will cause one or both magnets to chip or shatter. Please do not allow this to happen and then try to return them to us as 'broken in the post'.
The chips are usually magnetically pulled back by the main magnets but it is conceivable that they may fly off at high speed into someone's eye. Eye protection is therefore advised. Chips and broken magnets are quite sharp, so cuts are possible as with broken glass.

Danger for children

Do not let children under the age of 10 play with neodymium magnets and always supervise any child playing with these magnets.
If several small magnets are swallowed, they can get stuck in the intestines and cause major swelling, life-threatening injuries and need surgery to remove them.
If they place them onto a television screen or computer monitor screen, permanent damage can occur as colours will become permanently distorted.

Keep larger magnets ( more than 1cm2) out of children's reach, as you would sharp knives or other dangerous materials, as fingers can be crushed between the powerful magnets.

Crushing, blood blisters and cuts

When larger magnets are brought close enough together they can have a surprising amount of power. Fingers are quickly caught between them which can cause blood blisters or cuts. Wear gloves when handling larger magnets and use caution. Practice handling smaller magnets first. Do not place these magnets up your nose or around the ears as they have soft tissue that will compress as the magnets attract through the thickness of the tissue and as the magnets get closer as a result, they exert yet more force which crushes still further etc. etc.

Magnetically sensitive items

Neodymium magnets are very much stronger than "ordinary" magnets. Keep a safe distance (200mm+) between the magnets and all objects that can be damaged by magnetism. These include mechanical watches, heart pacemakers, CRT monitors and televisions, credit cards, diskettes and other magnetically stored media such as video tapes.

Heart Pacemakers

It is widely thought that Heart Pacemakers can be stopped from functioning whilst in range of a magnetic field produced by a Neodymium magnet. It is thought that the Pacemaker will continue to work once the magnet is removed from the close proximity of the Heart Pacemaker.

Surface Plating - Wearing & chipping

First 4 Magnets Neodymium Magnets are usually plated with 3 layers of protective plating. First a layer of Nickel, then a layer of Copper and then a final layer of Nickel. This plating can wear away in the course of normal use if it is sliding or impacting onto a steel surface. If the plating layers are worn away, then the magnet will be exposed to corrosion and since the magnets contain a high percentage of iron, they will rust easily. It is always better to use the magnet in a way that mechanically prevents it from ever touching the part that it is attracting. A mechanical stop which holds the magnet 0.2mm away from the attracted part will ensure a very long life of the magnet.

Cutting or drilling Neodymium Magnets

Neodymium magnets can be secured in place with adhesive or in some cases, with countersunk screws.
Magnets are sintered and extremely hard and brittle. You should never attempt to cut or drill into a magnet unless using diamond tooling and coolant (as the dust from cutting is very flammable).

Nickel allergies

Our Neodymium magnets are nickel-plated. Nickel is a metal which can cause an allergic reaction in some people. Nickel allergies can be acquired through long-term contact with objects that release nickel. In most cases, these allergic reactions are triggered by nickel-containing jewellery (e.g., earrings or piercings, clips, rings or necklaces). As a precaution, avoid long-term contact with nickel-plated magnets (e.g., jewellery) and totally abstain from contact with nickel-plated materials if you already have a nickel allergy. How much or little it takes to trigger a nickel allergy is debatable (note the discussions regarding the Euro coins which contain 25% nickel).

Effects on people

Millions of people worldwide wear Neodymium magnets to promote health and well being. We have found no evidence at all of detrimental effects of Neodymium magnets on people or animals - quite the reverse!

Do you need some help?

Tuesday 19th August 2008
Our Superfast Online help is here to answer your questions Fast!
Technical support, prices & advice are all here,
Please send an e-mail to sales@first4magnets.com

Our average response time for answering your e-mails is currently 51 minutes

What do our Customers think?

First4magnets have surpassed my expectations in both product quality and customer service.
Their personal and thorough responses to enquiries is the mark of a company which takes pride in its work as opposed to others who prefer to rake in the cash with little regard for the customer. I highly recommend using this company for all your magnet needs!
Peter Hanratty - Ayrshire 17th July 2008

Thank you for the magnets received less than 24 hours from order. Brilliant!
You are a top company for customer service - hard to beat and shall use you again in the future.
Tracy - Shropshire 18th June 2008

Thanks very much to the dispatch staff for their super fast packing
and sending of my order which I receive today. The most efficient and quickest service I have ever had whilst ordering online!
Thanks again Kate - Somerset 4th June 2008

Just a small email to say thank you very much for all your help!! The magnets worked wonderfully!! Were recieved all on time and everything, it's brilliant that there are still companies that will go the extra mile to help. So thank you very much!!
Natalie - Middlesex 20th May 2008

I have just received my magnets and wanted to say how impressed I am with your service and the quality of the magnets. I have applied a therapy magnet to my lower back in the last hour and have no pain whatsoever - its a miracle! Thank you so much for your efficiency and excellent service. I will recommend your site to anyone I know who needs magnets.
Best wishes for your continued success.
Tracy - West Sussex 20th May 2008

May I say it's a great pleasure to do business with UK Company that really believes in service.
Many thanks,
Tom - Wiltshire 22nd April 2008

Great product and the delivery was lightening fast - many thanks
Rich - Swindon 10th April 2008

Hi all,
Thanks very much for quick delivery time and indeed quality of magnets (N52) strength is unbelievable.
Tom - Ireland 2nd April 2008

Received this morning Thanks for the great service.
Phil - Essex 26th March 2008

Hi There,
Just to let you know the magnets arrived today.
Many thanks for the excellent service,
Regards,
Craig - Inverness 20th March 2008

What a pleasure to deal with a company that responds to an enquiry so quickly it is indeed a rarety nowadays.
Joanne - London 11th March 2008

Dear all at 1st Magnets.
I am very delighted with your fast 1st class service and the superb
packaging of my magnets.The magnets are super and of quite the best quailty I have seen and at very reasonable prices too.Thank you all very much and may I wish you all the best.Kind regards Vince
Vince - SuttonColdfield 11th March 2008

Dear Sirs,
Thank you very much for your very fast service. I received the magnets yesterdays - amazing! For sure, I will come back to you, whenever I need more magnets.Kind Regards Per
Per - Denmark 28th February 2008

Thank you for a very prompt reply and resolution to my enquiry. I am very impressed. Kind regards Tom
Tom - Stratford-on-Avon 12th February 2008

Dear Jim,
Cannot thank you enough or stess how much I am impressed with your customer service. Feel free to quote me on your website or something, the most impressive customer care I remember.
Luke - Birmingham University - 6th February 2008

Hi Jim ,first of all thank you very much for sending the magnets to me I have given them a good trial and am pleased to report a good deal of success ,I have found that for the pain I have on a general day to day basis the results have been incredible ,and also at night when I cannot sleep for the pain I have again had good results which makes me think that if I make a pad with the magnets imbedded then I would find that very helpful I will be ordering some magnets to do this ,also i intend to get some for my sister who i feel will benefit from them ,could you advise me as to how close the magnets can be placed ,I than you once again for your help and wish you a very happy new year rest assured you will be highly recommended by me to all who i think the magnets will help - Hilda
Hilda - Wetherby - 16th January 2008 (Therapy magnets)

All the above are simply cut and pasted from original e-mails and have not been amended in any way.

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