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What do our Customers think?
My magnets have arrived and you're quite right, they are perfect. I am so impressed with your prompt and detailed advice and your company's efficient service. Thank you so much!
Liz Hair - Bedfordshire - 25th May 2010
Many thanks for the extremely prompt, courteous and well-executed completion of my order. I have been most impressed with all aspects of the service and am happy to commend your Company to other potential customers.
Eric Ainsworth - Ross-Shire - 25th May 2010
Many thanks, fantastic customer service. I have rarely dealt with such a friendly efficient company. And I never realised there were so many magnets available. I am going dolally dip trying to think of things to do with them.
Alan Kilner - Coventry - 18th May 2010
Hey First4Magnets. Really wasn't expecting to receive my Neo Cube the very next day after ordering!! Great, reliable, cost effective and better services than other online companies. Will definetly be ordering from you guys again =D Thanks Guys!!
Bhavin Mistry - Leicester - 22nd April 2010
Just want to say that the service is first class, and is one hundred percent reliable, plus the staff are very friendly and helpful, unlike many other online companies. Thank you 1st4magnets!! Will come back to buy more neoballs, as everyone took my ones away, and id like to try the size up.
Vlad Johnson - Essex - 15th March 2010
I would like to thank you for your prompt service and I will be ordering againf rom you very (very) soon, I was impressed both with high level of service and the way in which the item were safely packaged.
Garry D. Povey - Kent - 20th January 2010
Dear Sir, I am writing to say how very pleased I am with, firstly the delivery. I placed the order 11:17 on the 5th and it arrived 10:30 on the 6th,considering we are having the worst weather for 20 years this is pretty impressive.
J P Stevens - Kent - 6th January 2010
A few days ago I placed an order over the telephone; I found the service that I received to be professional, friendly and efficient and was delighted to receive my order in a little over 24 hours. And that too just a few days before Christmas! Keep up the good work and well done!
G Rashid - Birmingham - 23rd December 2009
It arrived almost before I ordered it. First class service.
Graham Cliff - London - 20th December 2009
Hi Guys, Couldn't find any other way of contacting you regarding Customer Satisfaction. Love your product ditto prices and your customer support is 1st class as is delivery times. Congratulations keep up the good work.
Robert Palmer-Wilson - Leicestershire - 11th November 2009
I had to mail you and thank you for your super fast delivery, Brillant service, Very fast, Very easy, I congratulate you and your staff. If the need arises for more magnets there is only one company for me. If anyone asks about magnets I will know exactly where to send them. Your site stays on my favourites.
David Cowton - Northumberland - 10th November 2009
What an amazing service you operate. I ordered some small button magnets at approx 2.30 yesterday 27th Oct and they arrived at 10.30am today. First Class service!
Roger Morrow - Cheshire - 28th October 2009
Received magnets at lunchtime today....... less than 24 hours after placing order. I am most impressed with this type of service. If only other organisations displayed such efficiency and effectiveness. Hopefully will do business again.
Thomas McBride - Renfrewshire - 9th October 2009
Goods received safely in 24 hours 7 minutes. Coupled with a good website and fascinating products it has been (as with my previous, first order), a real pleasure to do business with you. Many thanks and well done.
Howard Shearring- Kent - 11th September 2009
Many thanks for your efficient service. The products arrived the day after I ordered them and were exactly as hoped for. I would not hesitate to recommend you to potential clients. Kind regards,Cynthia Sparke
Cynthia Sparke - London - 15th July 2009
Dear Magnet Expert, My magnets arrived very promptly, well-packed and are exactly what I needed.
Also appreciated is the advice leaflet on how to ensure their correct and safe use. It is refreshing to do business with such an efficient company. Thank you. Peter Woodward - Northumberland -
22nd June 2009
I just wanted to write and say thank you for the excellent service and top quality
advice you have provided me with over the last 2 weeks. The orders have arrived super fast and the magnets have performed exactly as you said they would - the exhibition looks great.Its been a real pleasure doing business with you and I hope I need more magnets in the future - I will be recommending you at every opportunity.
Very best wishes Kate -
Kate Fisher - Winchester Gallery- Winchester School of Art - 16th June 2009
Thanks John for your help. I ordered these and received them next day and they are ideal for the purpose. Many thanks for the prompt replies to my enquiries as well as the prompt delivery service. A pleasure to purchase from you and a company I would certainly recommend!
Regards Glen - Glen Matthews - East Yorkshire 8th May 2009
Thank you for your speedy and personalised attention, very much appreciated in this horrible automated world! I shall certainly be shopping with you again in the future. Best wishes - Kate Katherine Wormull - London 6th March 2009
This order was received today at 12.30 . That was fast .I had read the testimonials and thought" I'll see" but its true . 24 hours from order to delivery from the mainland UK to Northern Ireland .Fast and hassle free - excellent . Feel free to use this on your website . I'll be back for more.Thank you so much. Brian Fullerton - Northern Ireland - 12th February 2009.
I rang you yesterday for advice and magnets arrived today - excellent service and thanks very much - just what I wanted regards kate. Kate Robinson - Inverness 21st January 2009
Dear First 4 Magnets, just to let you know the magnets arrived in less than 18 hours. Monday lunch time internet order, Tuesday morning arrived at house. Thanks for the superb service. Regards Fraser Pett Fraser Pett - Hampshire - 26th November 2008.
I mailed yesterday morning with a question, I had a reply within the hour and ordered some magnets and glue. All arrived this morning (Saturday), what
can I say except thank you, good products, all supplied with a tremendous level of service, it is a pleasure to deal with you.
Stephen Treadgold- Warwick - 22nd November 2008.
Hi There, As usual your magnets arrived the day after ordered, and are exactly what I expected.
Well, actually rather better than I expected. Thank you - Mandy
Mandy Manning- Cambridge - 11th November 2008.
Thank you very much for sorting this out for me. I am pleased to say that I received my order today. I am impressed with your very prompt reply to my email yesterday and with the speedy delivery of the order. Excellent customer service. And the magnets are just what I needed too!
Christine Purcell - Dunbartonshire - 28th October 2008
Thank you for your quick response to the order as well as the quick
dispatch date. Same Day Excellent!!!!
Alex Young - Dublin - 10th October 2008
Thank you for the magnets received less than 24 hours from order. Brilliant!
You are a top company for customer service - hard to beat and shall use you again in the future.
Tracy - Shropshire 18th June 2008
Thanks very much to the dispatch staff for their super fast packing
and sending of my order which I receive today. The most efficient and quickest service I have ever had whilst ordering online!
Thanks again Kate - Somerset 4th June 2008
Just a small email to say thank you very much for all your help!! The magnets worked wonderfully!! Were recieved all on time and everything, it's brilliant that there are still companies that will go the extra mile to help. So thank you very much!!
Natalie - Middlesex 20th May 2008
I have just received my magnets and wanted to say how impressed I am with your service and the quality of the magnets. I have applied a therapy magnet to my lower back in the last hour and have no pain whatsoever - its a miracle! Thank you so much for your efficiency and excellent service. I will recommend your site to anyone I know who needs magnets.
Best wishes for your continued success.
Tracy - West Sussex 20th May 2008
May I say it's a great pleasure to do business with UK Company that really believes in service.
Many thanks,
Tom - Wiltshire 22nd April 2008
Great product and the delivery was lightening fast - many thanks
Rich - Swindon 10th April 2008
Hi all,
Thanks very much for quick delivery time and indeed quality of magnets (N52) strength is unbelievable.
Tom - Ireland 2nd April 2008
Received this morning Thanks for the great service.
Phil - Essex 26th March 2008
Hi There,
Just to let you know the magnets arrived today.
Many thanks for the excellent service,
Regards,
Craig - Inverness 20th March 2008
What a pleasure to deal with a company that responds to an enquiry so quickly it is indeed a rarety nowadays.
Joanne - London 11th March 2008
Dear all at 1st Magnets.
I am very delighted with your fast 1st class service and the superb
packaging of my magnets.The magnets are super and of quite the best quailty I have seen and at very reasonable prices too.Thank you all very much and may I wish you all the best.Kind regards Vince
Vince - SuttonColdfield 11th March 2008
Dear Sirs,
Thank you very much for your very fast service. I received the magnets yesterdays - amazing! For sure, I will come back to you, whenever I need more magnets.Kind Regards Per
Per - Denmark 28th February 2008
Thank you for a very prompt reply and resolution to my enquiry. I am very impressed. Kind regards Tom
Tom - Stratford-on-Avon 12th February 2008
Dear Jim,
Cannot thank you enough or stess how much I am impressed with your customer service. Feel free to quote me on your website or something, the most impressive customer care I remember.
Luke - Birmingham University - 6th February 2008
Hi Jim ,first of all thank you very much for sending the magnets to me I have given them a good trial and am pleased to report a good deal of success ,I have found that for the pain I have on a general day to day basis the results have been incredible ,and also at night when I cannot sleep for the pain I have again had good results which makes me think that if I make a pad with the magnets imbedded then I would find that very helpful I will be ordering some magnets to do this ,also i intend to get some for my sister who i feel will benefit from them ,could you advise me as to how close the magnets can be placed ,I than you once again for your help and wish you a very happy new year rest assured you will be highly recommended by me to all who i think the magnets will help - Hilda
Hilda - Wetherby - 16th January 2008 (Therapy magnets)
All the above are simply cut and pasted from original e-mails and have not been amended in any way.
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