Tuesday 6th January 2009
Our Superfast Online help is here to answer your questions Fast!
Technical support, prices & advice are all here,
Please send an e-mail to sales@first4magnets.com

Our average response time for answering your e-mails is currently 59 minutes

What do our Customers think?

Dear First 4 Magnets, just to let you know the magnets arrived in less than 18 hours. Monday lunch time internet order, Tuesday morning arrived at house. Thanks for the superb service. Regards Fraser Pett  Fraser Pett - Hampshire - 26th November 2008.

I mailed yesterday morning with a question, I had a reply within the hour and ordered some magnets and glue. All arrived this morning (Saturday), what
can I say except thank you, good products, all supplied with a tremendous level of service, it is a pleasure to deal with you.
Stephen Treadgold- Warwick - 22nd November 2008.

Hi There, As usual your magnets arrived the day after ordered, and are exactly what I expected.
Well, actually rather better than I expected. Thank you - Mandy
Mandy Manning- Cambridge - 11th November 2008.

Thank you very much for sorting this out for me. I am pleased to say that I received my order today. I am impressed with your very prompt reply to my email yesterday and with the speedy delivery of the order. Excellent customer service. And the magnets are just what I needed too!
Christine Purcell - Dunbartonshire - 28th October 2008

Thank you for your quick response to the order as well as the quick
dispatch date. Same Day Excellent!!!!
Alex Young - Dublin - 10th October 2008

Thank you for the magnets received less than 24 hours from order.  Brilliant!
You are a top company for customer service - hard to beat and shall use you again in the future.
Tracy - Shropshire 18th June 2008

Thanks very much to the dispatch staff for their super fast packing 
and sending of my order which I receive today. The most efficient and quickest service I have ever had whilst ordering online!
Thanks again Kate - Somerset 4th June 2008

Just a small email to say thank you very much for all your help!! The magnets worked wonderfully!! Were recieved all on time and everything, it's brilliant that there are still companies that will go the extra mile to help. So thank you very much!!
Natalie - Middlesex 20th May 2008

I have just received my magnets and wanted to say how impressed I am with your service and the quality of the magnets.  I have applied a therapy magnet to my lower back in the last hour and have no pain whatsoever - its a miracle!  Thank you so much for your efficiency and excellent service.  I will recommend your site to anyone I know who needs magnets.
Best wishes for your continued success.
Tracy - West Sussex 20th May 2008

May I say it's a great pleasure to do business with UK Company that really believes in service.
Many thanks,
Tom - Wiltshire 22nd April 2008

Great product and the delivery was lightening fast - many thanks
Rich - Swindon 10th April 2008

Hi all,
Thanks very much for quick delivery time and indeed quality of magnets (N52) strength is unbelievable.
Tom - Ireland 2nd April 2008

Received this morning Thanks for the great service.
Phil - Essex 26th March 2008

Hi There,
Just to let you know the magnets arrived today.
Many thanks for the excellent service,
Regards,
Craig - Inverness 20th March 2008

What a pleasure to deal with a company that responds to an enquiry so quickly it is indeed a rarety nowadays.
Joanne - London 11th March 2008

Dear all at 1st Magnets.
I am very delighted with your fast 1st class service and the superb
packaging of my magnets.The magnets are super and of quite the best quailty I have seen and at very reasonable prices too.Thank you all very much and may I wish you all the best.Kind regards Vince
Vince - SuttonColdfield 11th March 2008

Dear Sirs,
Thank you very much for your very fast service. I received the magnets yesterdays - amazing! For sure, I will come back to you, whenever I need more magnets.Kind Regards Per
Per - Denmark 28th February 2008

Thank you for a very prompt reply and resolution to my enquiry. I am very impressed. Kind regards Tom
Tom - Stratford-on-Avon 12th February 2008

Dear Jim,
Cannot thank you enough or stess how much I am impressed with your customer service. Feel free to quote me on your website or something, the most impressive customer care I remember.
Luke - Birmingham University - 6th February 2008

Hi Jim ,first of all thank you very much for sending the magnets to me I have given them a good trial and am pleased to report a good deal of success ,I have found that for the pain I have on a general day to day basis the results have been incredible ,and also at night when I cannot sleep for the pain I have again had good results which makes me think that if I make a pad with the magnets imbedded then I would find that very helpful I will be ordering some magnets to do this ,also i intend to get some for my sister who i feel will benefit from them ,could you advise me as to how close the magnets can be placed ,I than you once again for your help and wish you a very happy new year rest assured you will be highly recommended by me to all who i think the magnets will help - Hilda
Hilda - Wetherby - 16th January 2008 (Therapy magnets)

All the above are simply cut and pasted from original e-mails and have not been amended in any way.