Customer
Testimonials

What an excellent service. I ordered one day and received the magnets next day. Rest assured that when I need more magnets I shall order from you.

Robert Higginson - 27th June 2011

Your magnets are amazing and so is your service! Thank you.

Paul French - Brighton- 13th June 2011

Good Morning, With regard to the above order number... I received my order this morning, wow, that was quick! My thanks to Matthew, foryour helpful advice and fast efficient service.

Dee Charles - Warwick - 2nd June 2011

Dear sales@first4magnets, Many thanks for your exceptional service and delivery. I placed my order after 4:00 p.m. not realising that the cut-off for next day delivery was 14:30. I phoned sales and spoke to Ian who went out of the way to arrange delivery by 1:00 p.m. the next day. Outstanding.

Martin Harrison - 25th February 2011

Thanks again for the great service! The magnets arrived very early and I am still amazed at how simple and fast the purchase was. Also the magnets are fantastically powerful and the magnetic field is huge for such a small magnet!

Artur Broomfield - 16th February 2011

Hi Matthew. No problems, just thanks to all, including your technical colleague for his help. Magnets arrived yesterday and did the trick. That was a pleasant, prompt and efficient service, wish all my shopping could be like that!

Carol Marlow - 9th February 2011

Dear Sirs. Thank you for your advice of dispatch: I am most impressed! Before finding your site, I ordered similar magnets from the USA, two weeks ago. I received their acceptance of the order but nothing further!

E Musgrove - 8th February 2011

I just wanted to say thank you very much for the magnets, they arrived yesterday. I also wanted to thank you for all the advice you gave me over the phone regarding holding stones with magnets through glass, the lady was really helpful, despoite my daft ideas and questions.

Michelle Gillam-Hull - 7th February 2011

Dear Matthew, Thank you for your speedy and helpful response. Your suggested magnet looks just the job. It is a pleasure to get such good service, in this day and age. Thank you.

Chris Coxon - 31st January 2011

I would just like to thank you for your very eddicient service. My order arrived yesterday, a day and a half after ordering and I live at the other end of the country. Many Thanks again.

Steven MacGregor - London- 17th January 2011

With my small business I have to research companies quite well and it takes a while to find good suppliers. The customer service of your company is outstanding compared with many others and I just thought I mention that I'm very happy to return.

Susanne Rueb - London- 12th January 2011

Hello Matthew, I would just like to thank you for the delivery of the magnets. Unbelievably they arrived this morning!!! First class service, much appreciated. Thanks again

Alec Aucott - Warwickshire - 18th November 2010

Hi, I would like to compliment you on your service on my recent purchase. I was blown away by your delivery service. I ordered on Monday and was sent a confirmation. Tuesday morning I was sent another email detailing what time my purchase would be delivered. That time was within an hour slot! Wow! Who does that these days?!!! Packaging and product all professional. Apologies for the dramatics but I am from a customer service lead industry and your service is just simply WOW and above and beyond expectation. Thanks

Pete - Liverpool - 29th September 2010

Hi, I recently placed an order.. I would just like to say how impressed I was with the service and product. Most of all the update by email of scheduled time for courier arrival - I cannot remember the last time I have been given an update of this sort from any purchase I have made.This, to me, shows excellent customer service - and I would appreciate if you could pass on my words to the appropriate person. Regards,

Saheed Rasool - Watford 29th September 2010

Hi, My magnets arrived today thank you very much. Brilliant service. Regards

Larry Moonlight - Essex - 1st September 2010

Hi There, Magnets ordered Wednesday AM arrived Thursday AM. Excellent service-Thank you.

Peter Rawbone West Midlands 15th August 2010

Hi, Just to let you know that I received the magnet safe and sound today, great service, good product and you have a great super quick courier service. if this was ebay I would be giving you a 5 star feedback, its not so I hope my thanks for good service will do. Best wishes.

Dave carey - London 20th July 2010

My magnets have arrived and you're quite right, they are perfect. I am so impressed with your prompt and detailed advice and your company's efficient service. Thank you so much!

Liz Hair - Bedfordshire - 25th May 2010

Many thanks for the extremely prompt, courteous and well-executed completion of my order. I have been most impressed with all aspects of the service and am happy to commend your Company to other potential customers.

Eric Ainsworth - Ross-Shire - 25th May 2010

Many thanks, fantastic customer service. I have rarely dealt with such a friendly efficient company. And I never realised there were so many magnets available. I am going dolally dip trying to think of things to do with them.

Alan Kilner - Coventry - 18th May 2010

Hey First4Magnets. Really wasn't expecting to receive my order the very next day after ordering!! Great, reliable, cost effective and better services than other online companies. Will definetly be ordering from you guys again =D Thanks Guys!!

Bhavin Mistry - Leicester - 22nd April 2010

Just want to say that the service is first class, and is one hundred percent reliable, plus the staff are very friendly and helpful, unlike many other online companies. Thank you 1st4magnets!! Will come back to buy more neoballs, as everyone took my ones away, and id like to try the size up.

Vlad Johnson - Essex - 15th March 2010

I would like to thank you for your prompt service and I will be ordering againf rom you very (very) soon, I was impressed both with high level of service and the way in which the item were safely packaged.

Garry D. Povey - Kent - 20th January 2010

Dear Sir, I am writing to say how very pleased I am with, firstly the delivery. I placed the order 11:17 on the 5th and it arrived 10:30 on the 6th,considering we are having the worst weather for 20 years this is pretty impressive.

J P Stevens - Kent - 6th January 2010

A few days ago I placed an order over the telephone; I found the service that I received to be professional, friendly and efficient and was delighted to receive my order in a little over 24 hours. And that too just a few days before Christmas! Keep up the good work and well done!

G Rashid - Birmingham - 23rd December 2009

It arrived almost before I ordered it. First class service.

Graham Cliff - London - 20th December 2009

Hi Guys, Couldn't find any other way of contacting you regarding Customer Satisfaction. Love your product ditto prices and your customer support is 1st class as is delivery times. Congratulations keep up the good work.

Robert Palmer-Wilson - Leicestershire - 11th November 2009

I had to mail you and thank you for your super fast delivery, Brillant service, Very fast, Very easy, I congratulate you and your staff. If the need arises for more magnets there is only one company for me. If anyone asks about magnets I will know exactly where to send them. Your site stays on my favourites.

David Cowton - Northumberland - 10th November 2009

What an amazing service you operate. I ordered some small button magnets at approx 2.30 yesterday 27th Oct and they arrived at 10.30am today. First Class service!

Roger Morrow - Cheshire - 28th October 2009

Goods received safely in 24 hours 7 minutes. Coupled with a good website and fascinating products it has been (as with my previous, first order), a real pleasure to do business with you. Many thanks and well done.

Howard Shearring- Kent - 11th September 2009

Many thanks for your efficient service. The products arrived the day after I ordered them and were exactly as hoped for. I would not hesitate to recommend you to potential clients. Kind regards,Cynthia Sparke

Cynthia Sparke - London - 15th July 2009

Dear Magnet Expert, My magnets arrived very promptly, well-packed and are exactly what I needed. Also appreciated is the advice leaflet on how to ensure their correct and safe use. It is refreshing to do business with such an efficient company. Thank you.

Peter Woodward - Northumberland - 22nd June 2009

I just wanted to write and say thank you for the excellent service and top quality advice you have provided me with over the last 2 weeks. The orders have arrived super fast and the magnets have performed exactly as you said they would - the exhibition looks great.Its been a real pleasure doing business with you and I hope I need more magnets in the future - I will be recommending you at every opportunity. Very best wishes.

Kate Fisher - Winchester Gallery- Winchester School of Art - 16th June 2009

Thanks John for your help. I ordered these and received them next day and they are ideal for the purpose. Many thanks for the prompt replies to my enquiries as well as the prompt delivery service. A pleasure to purchase from you and a company I would certainly recommend! Regards -

Glen Matthews - East Yorkshire 8th May 2009

Thank you for your speedy and personalised attention, very much appreciated in this horrible automated world! I shall certainly be shopping with you again in the future. Best wishes.

Katherine Wormull - London 6th March 2009

This order was received today at 12.30 . That was fast .I had read the testimonials and thought" I'll see" but its true . 24 hours from order to delivery from the mainland UK to Northern Ireland .Fast and hassle free - excellent . Feel free to use this on your website . I'll be back for more.Thank you so much.

Brian Fullerton - Northern Ireland - 12th February 2009.

I rang you yesterday for advice and magnets arrived today - excellent service and thanks very much - just what I wanted. Regards,

Kate Robinson - Inverness 21st January 2009

Dear First 4 Magnets, just to let you know the magnets arrived in less than 18 hours. Monday lunch time internet order, Tuesday morning arrived at house. Thanks for the superb service. Regards,

Fraser Pett - Hampshire - 26th November 2008.

I mailed yesterday morning with a question, I had a reply within the hour and ordered some magnets and glue. All arrived this morning (Saturday), what can I say except thank you, good products, all supplied with a tremendous level of service, it is a pleasure to deal with you.

Stephen Treadgold- Warwick - 22nd November 2008.

Hi There, As usual your magnets arrived the day after ordered, and are exactly what I expected. Well, actually rather better than I expected. Thank you.

Mandy Manning- Cambridge - 11th November 2008.

Thank you very much for sorting this out for me. I am pleased to say that I received my order today. I am impressed with your very prompt reply to my email yesterday and with the speedy delivery of the order. Excellent customer service. And the magnets are just what I needed too!

Christine Purcell - Dunbartonshire - 28th October 2008

Thank you for your quick response to the order as well as the quick dispatch date. Same Day Excellent!!!!

Alex Young - Dublin - 10th October 2008

Thank you for the magnets received less than 24 hours from order. Brilliant! You are a top company for customer service - hard to beat and shall use you again in the future.

Tracy - Shropshire 18th June 2008

Thanks very much to the dispatch staff for their super fast packing and sending of my order which I receive today. The most efficient and quickest service I have ever had whilst ordering online! Thanks again,

Kate - Somerset 4th June 2008

Just a small email to say thank you very much for all your help!! The magnets worked wonderfully!! Were recieved all on time and everything, it's brilliant that there are still companies that will go the extra mile to help. So thank you very much!!

Natalie - Middlesex 20th May 2008

I have just received my magnets and wanted to say how impressed I am with your service and the quality of the magnets. I have applied a therapy magnet to my lower back in the last hour and have no pain whatsoever - its a miracle! Thank you so much for your efficiency and excellent service. I will recommend your site to anyone I know who needs magnets. Best wishes for your continued success.

Tracy - West Sussex 20th May 2008

May I say it's a great pleasure to do business with UK Company that really believes in service. Many thanks,

Tom - Wiltshire 22nd April 2008

Great product and the delivery was lightening fast - many thanks

Rich - Swindon 10th April 2008

Hi all, Thanks very much for quick delivery time and indeed quality of magnets (N52) strength is unbelievable.

Tom - Ireland 2nd April 2008

Received this morning Thanks for the great service.

Phil - Essex 26th March 2008

Hi There, Just to let you know the magnets arrived today. Many thanks for the excellent service, Regards,

Craig - Inverness 20th March 2008

What a pleasure to deal with a company that responds to an enquiry so quickly it is indeed a rarety nowadays.

Joanne - London 11th March 2008

Dear all at 1st Magnets. I am very delighted with your fast 1st class service and the superb packaging of my magnets. The magnets are super and of quite the best quality I have seen and at very reasonable prices too. Thank you all very much and may I wish you all the best. Kind regards Vince

Vince - Sutton Coldfield 11th March 2008

Dear Sirs, Thank you very much for your very fast service. I received the magnets yesterdays - amazing! For sure, I will come back to you, whenever I need more magnets. Kind Regards,

Per - Denmark 28th February 2008

Thank you for a very prompt reply and resolution to my enquiry. I am very impressed. Kind regards Tom

Tom - Stratford-on-Avon 12th February 2008

Dear Jim, Cannot thank you enough or stess how much I am impressed with your customer service. Feel free to quote me on your website or something, the most impressive customer care I remember.

Luke - Birmingham University - 6th February 2008

Hi Jim ,first of all thank you very much for sending the magnets to me I have given them a good trial and am pleased to report a good deal of success ,I have found that for the pain I have on a general day to day basis the results have been incredible ,and also at night when I cannot sleep for the pain I have again had good results which makes me think that if I make a pad with the magnets imbedded then I would find that very helpful I will be ordering some magnets to do this ,also i intend to get some for my sister who i feel will benefit from them ,could you advise me as to how close the magnets can be placed ,I than you once again for your help and wish you a very happy new year rest assured you will be highly recommended by me to all who i think the magnets will help.

Hilda - Wetherby - 16th January 2008 (Therapy magnets)