You will find us located with our parent company Magnet Expert Ltd at:Walker Industrial Estate,
You can also reach us by telephone on 0845 519 4701 or by email at email@example.com
If you are a private customer wishing to return your order, or part of your order, then you must first contact first4magnets.com on 0845 519 4701 or by email at firstname.lastname@example.org. All of our products are quality assured before dispatch, if on the very rare occasion you received a defective product then first4magnets.com will send you a replacement product(s), free of charge.
If the products are not defective, then first4magnets will not cover the cost of returning the products. A re-stocking fee may apply.
Goods must be returned in the original packaging material. If you no longer have the original packaging material pack the magnets in a strong container that is at least as large as the original packaging material. Place the magnets in the middle of the packaging container, as far as possible from the sides. Ensure that you enclose a copy of the original invoice so that we may process your refund.
Products not fit for resale because of chips, cracks or contamination will not be accepted or credited.