CUSTOMER SERVICE

We are extremely proud of the incredibly high standard of customer service we provide here at FIRST4MAGNETS; our expert team are passionate about magnets and clearly shows with each customer we help and every problem we solve with the products we supply.

Going the extra mile to help our customers is something our technical sales team do naturally to help provide the highest quality of customer service, alongside aiming to provide highest standard of delivery to all our customers, guaranteeing same day dispatch for orders placed before 4pm.

Including a guaranteed next-day delivery option with a one-hour window saving you from waiting all day for your products to arrive, you can see a full breakdown of our delivery options and policies here.

We love to hear what our customers think about our products and service which is why every customer is invited to leave a review on independent review site, Trustpilot, and with over 20,000 reviews and a 4.9/5 rating you don’t need to just take our word for our levels of customer service.

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