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Privacy Policy

Privacy Policy

Magnet Expert Ltd understands that you care about your personal information and how it used. We have made every effort to ensure we protect your personal information. This policy provides information on how we protect your security and privacy, information about ordering with us and assurances about your credit and debit cards.

This Privacy Policy was last updated on 07th September 2011.

Magnet Expert Ltd is committed to protecting the information you provide us with. We use this information to enhance your experience of our website and to provide you with the services you request from us.

When ordering products or services from us we record your details to ensure that we can for example:
Make sure any orders you have placed can be processed to completion.
Contact you if we have any problems with your order or delivery.
Contact you if we have any problems processing your payment.
After your order is complete Magnet Expert Ltd will share Your First Name, Last Name, Email Address and Order number to the independent review centre Trust Pilot (www.trustpilot.com). This data will be shared over a secure, private connection and will not be passed on to any other company or parties. This data is shared in order for Trust Pilot to obtain customer reviews on our behalf.

We may also use your email address to directly send you information regarding offers and promotions from time to time. After placing your order you will automatically be placed on our email mailing list. If you do not wish to receive any further emails, simply press the unsubscribe button at the bottom of our email and you will no longer receive e-mails from Magnet Expert Ltd.

Under the Data Protection Act 1998 you have a right to access the personal data that we hold on you. If you would like to see a copy please send a £10 fee and a written request to our head office, quoting Privacy Policy Enquiry.

Ordering Online
Placing your order online with a debit or credit card is just as safe as placing order over the telephone. Magnet Expert Ltd processes all credit and debit card payments through an industry leading payment processor and do not store any of these details on our website or company servers. This payment processor is issued with a secure server digital certificate by the online certification authority.

Credit & Debit Card Assurances
Shopping online with Magnet Expert Ltd is 100% safe and secure. We make it our priority to ensure that your personal and payment information is kept secure during your online shopping. To date we have processed over 50,000 online orders. Not one of our customers has been subject to any form of fraudulent use on their credit or debit cards as a result of using our website. You can ensure that shopping online with us is both safe and easy.

If you would like any further information about how we process your credit and debit card please contact a member of our staff. Email: sales@first4magnets.com

Contact Us
If you have any questions relating to our privacy policy or how we use the information you provide us with, Please contact using one of the following methods:

Email: sales@first4magnets.com

Write to us:
Magnet Expert Ltd
Walker Industrial Estate
Ollerton Road
NG22 0PQ